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Why the name 'Nano'? Nano stands for superior technology and small in size. This is what this car depicts and hence the name 'Nano'.
What are the fuel options offered on this car? This car will now be offered only in the Petrol version A 624cc 2 cylinder petrol engine.
Will this car be offered in Diesel variant? Is it planned? As of now the Diesel variant is not offered. It will be offered only in Petrol now
Can this car be converted to LPG/ CNG? This car is available only in the Petrol version. No other alternate fuel option is offered on this car now. It is not recommened as of now to convert it to LPG/ CNG.
Where is the spare tyre located? How can this be accessed? The spare wheel is located under the bonnet and is easily accesible.
Do any of the versions in Nano have alloy wheels? The wheels in Nano are called 'Style-in-steel' wheels. They are steel wheels made to look like alloy wheels.
Where is the battery located? The battery in this car is located below the driver seat.
How does the rear engine get cooled? Two scoops are provided on either side of this car. These scoops allow for cooler air to enter as the car moves and help in engine cooling.
How do you avoid over heating of rear engine? Two scoops are provided on either side of this car. These scoops allow for cooler air to enter as the car moves and help in engine cooling.
Why are front and rear tyre specifications different in this car? The engine is located at the rear in this car. Hence, to take care of the larger rear load, rear tyres are wider than the front tyres. They also help maintain the slip angle while turning at higher speeds and to achieve good drivability and handling characteristics.
What should be the tyre pressure I should maintain in the Nano- for each of front and rear tyres? The recommended tyre pressure is :
Front tyre: 26 psi and
Rear tyre: 28 psi
Can the spare tyre be fitted in the rear? The spare tyre in the Nano is same as the front tyre i.e.135/70R12.
However there is absolutely no concern incase the rear tyre gets punctured since the spare tyre can also be fitted at the rear. But precautions need to be taken: In such a case, drive the vehicle at not more than 40-60 kmph, drive cautiously at sharp turns while driving with spare tyre at the rear.
It is recommended to replace the spare tyre at rear with standard rear tyre at the nearest service station.
Is there any storage space or luggage space in this car? A luggage space of 80 litres is provided in this car behind the rear seat. The rear seat is a 100% bench seat that can be folded to create additional luggage space. With the rear seat folded, the luggage space in this car is 500 Litres.
The other storage spaces are Cup holders in the floor console for Nano LX, door trims with pockets for books, magazines in Nano CX and LX, holding space (storage) on the dashboard due to its peculiar shape.
What is the Power to weight ratio for the Nano as compared to the competition? The Power to weight ratio in Nano is ~58 PS/ ton which is higher than that of any other level car in the Indian market (It is ~56 PS/ton for Maruti 800)
Is a tachometer provided on the Nano? No, tachometer is not provided on any of the trim levels in nano.
Are Power windows present in the Nano? Yes, Front Power windows are offered only in Nano LX.
Will this car be available in BS 4 norms? The BS4 compliant engine for the Nano is under development and will be introduced in a year's time. The car will be offered in BS 2 and BS 3 emission norms only (The base 'Nano' and the mid 'Nano CX' will be offered in BS2 and BS 3, whereas the top end 'Nano LX' will be offered only in BS3 emission norms)
What is the size of the drum brakes? The diameter of the drum brakes is 180 mm- both at the front and the rear.
Why does this car have drum brakes at the front instead of usual disc brakes? Does this affect performance in any way? The engine is located at the rear of this car. As a result, the load on front wheels is low. Hence drum brakes at front will serve the purpose. The braking distance for this car is comparable to any other entry level cars.
What is the front and rear track of this car? The front track is 1325mm and the rear track is 1315mm.
Can the Non-AC 'Nano' be converted to AC later? It is not possible and also not at all recommended to do such conversion. This is because such a change will require changing the cross car beam in the Nano and disturb the entire vehicle dynamics.
How does this car compare with other entry level cars in India? The interior space for the Nano is 21% more than the Maruti 800.
The power to weight ratio of the nano is more than Maruti 800. This is also wider and taller than Maruti 800.
The Kerb weight of 600 kg for nano is lower than other entry levels cars in Indian market
Certain high end features like body coloured bumpers, Power window on front doors and Central locking are offered on Nano LX which are not offered even on other entry level cars (Maruti 800 and Alto) that are priced between Rs.1.8 to 2.75 lakhs.
What is the passenger carrying capacity of this car? The passenger carrying capacity of this car is 4:
1 Driver plus 3 passengers.
How comfortable is this car at the driver's seat? The driver's seat comes with a slider and a recliner across the trim levels. The
The instrument cluster is at the center of the dashboard thus ensuring maximum visibility at the front. The Inner rear view mirror is antiglare in the Nano LX that ensures easy rear view even in harsh conditions.
How safe is this car? This car passes all the safety tests required in india including full frontal crash, roof crush (Roll over), side door intrusion for doors, etc. Nano design is also package protected for European safety tests like offset frontal & side impact.
In addition other safety features like collapsible steering, ELR type seat belts at front, high mount stop lamps are provided.
Nano LX has host of other safety and security features like front and rear fog lamps and central locking and antiglare IRVM. It also has a Hazard Warning Light switch which can be operated without the Ignition being turned on. This can be used in case of breakdowns esp. in the night when the vehicle has to be parked off the road or when the vehicle is operated in adverse conditions.
What is the mileage of this car? This car gives a mileage of 23.6 kmpl (as per ARAI).
What are the versions/ variants offered on nano? Nano has three Versions/ Variants. The base version is called 'Nano'. It is a non AC version
The mid version (with HVAC) is called 'Nano CX'. The top end version ( fully loaded with power windows,HVAC, Central Locking etc) is called 'Nano LX''
Nano CX and LX are offered with HVAC.
What is the turning circle radius of this car? Nano has the lowest-in-class turning circle radius of just 4m - compared to 4.4m on Maruti800 and 4.6m on Alto. This lowest turning radius mean that the car can be manouvered easily and driving in city traffic is easier. Getting in and out of the parking slots is also easier with this car.
What is the top speed that this car can achieve? The top speed that can be attained on this car is 105 kmph.
Is Music system provided on any of the models in Nano? Only a provision for music system (wiring) is provided on all the 3 versions of Nano.
Does this car come with Power steering? No, Power steering is not offered on any of the trim levels in this car.
Is it a rear or a front wheel drive? This is a rear wheel drive car.
What is the pickup of this car? This car accelerates from 0-60 kmph in just 8 seconds.
The torque on this car is 48Nm@3000 rpm.
Will the rear seat get heated when engine is located at rear? The engine is well insulated with heat shields. So there is no chance of rear seat getting heated.
What is the engine capacity of this car? The Nano has a 624 cc Petrol engine.
What is the power of this engine? The maximum power in Nano is 35PS @ 5500 RPM.
What is the Maximum torque in this car? The Maximum torque is 48 Nm @ 3000 RPM.
Is this car gearless? No. The Nano has 4 forward speed and 1 reverse speed gearbox for all the versions
Is there a danger of overspeeding in this car? This car has a feature of fuel cutoff at the top speed of 105 kmph. So, there is no danger of overspeeding in this car.
What is the tyre radius in this car? All the tyres in this car are R12.
Are the tyres tubeless? Yes. All the tyres are radial tubeless in this car.
What is the fuel tank capacity of this car? The fuel tank capacity of the nano is 15 Litres.
Is metallic colour offered on the base version car 'Nano'? No. The base version of Nano comes in 3 colours - Racing red, Ivory white and Summer Blue.
How many colours are offered on Nano CX- mid version? 5 colours are offered on Nano CX - Racing red, Ivory White and Summer blue, Champagne gold and Lunar Silver.
How many colours are offered on the luxury version- Nano LX? The Nano LX is offered in 3 colours - Sunshine Yellow, Champagne gold and Lunar Silver.
Which are the different colors offered in Nano? Racing Red, Summer Blue, Ivory White, Sunshine Yellow, Champagne gold & Lunar Silver.
Are fog lamps provided on this car? Front and Rear fog lamps are provided only on the luxury version- Nano LX.
Is Central locking offered on Nano? Yes. The Nano LX (Top end) version comes with Central locking.
What is the warranty on Nano? The Nano comes with a basic warranty of 18 months or 24000 km whichever is earlier.
Is a tripmeter included in the instrument cluster of Nano? The tripmeter is offered only on Nano LX.
Does the Nano have a cabin lamp/ roof lamp? There is a roof lamp in all the 3 trim levels of Nano (that is integrated with the IRVM- Internal Rear view mirror).
Are ORVMs (Outer Rear view mirrors) offered on both sides in this car? The ORVM (outer rear view mirror) is offered only on the Driver's side in this car.
Is a spoiler provided? Yes. The rear spoilers are provided in the Nano LX.
Any charging point in this car? A provision for a charging point is provided in Nano LX (in the front floor console).
How is the interior space for Nano 21% more than Maruti 800 inspite of the car being 8% shorter in length than Maruti 800 The rear engine and the monovolume design has allowed for maximum utilisation of the space. Also all four tyres in four corners of the car lend to higher interior space.
Are the door handles 'body coloured'? The door handles are body coloured in the Nano LX.
Where is the ORVM located? The ORVM is located on the driver's side only- mounted on the door.
Is the gear shifting pattern same (Standard) as that of any other car? The standard gear shifting pattern in 'H' shape is maintained in this car.
Are the meters/ instrument cluster located in center or in front of the driver? The instrument cluster in Nano is located at the center of the dashboard.
What is the Standard Service schedule offered on the nano? The Std. Service schedule on the Nano is:
1st Service: 1000 km or 1 month whichever is less.
2nd Service: 5000 km or 6 months whichever is less.
3rd Dervice: 10000 km or 12 months whichever is less.
What is the body structure material of the Nano? Nano has an all sheet metal body.
Is the body of Nano made of plastic material? No. Nano has all sheet metal body.
Is the rear seat split? No. Rear seat is not a split type. The rear seat is 100% foldable.
Is the rear seat foldable? Yes. The rear seat can do a complete somersault.
Where is the fuel filling valve located? The fuel filling valve located under the bonnet in this car.
What is the purpose of having the front quarter glass? The front quarter glass in the Nano gives a feeling of roominess at the front seat.
What is the type of the steering wheel? Nano has a 3 spoke steering wheel in the nano LX version and it is 2 spoke in the base version 'Nano' and in Nano CX
What is the ground clearance in this car? It is a best in class 180 mm.
What is the graedability of this car? It is 30%.
What is the length of this car? Overall length is 3099 mm.
What is the width of this car? It has a best in class width of 1495 mm.
What is the height of this car? The overall height is 1652 mm which incidentally is higher than that of a Santro also.
What is the wheel base of this car? Wheelbase is 2230 mm.
What is the type of trasmission or gears? Synchromesh on all forward gears with overdrive, Slidingmesh for reverse gear
What is the type of suspensions of this car? Independent, Lower Wishbone, McPherson Strut type, gas filled in front and Independent, Semi Trailing arm with coil spring & gas filled shock absorbers in the rear
What is the type of brakes in this car? 180 mm diameter drum brakes in front and rear. The Nano CX and LX versions also have a vacuum booster
Which emission norms are available in Nano? Nano and Nano CX is available in BS II & III (Bharat Stage II & III) while Nano LX comes only in BS III.
What kind of fuel gauge is available in this car? All three trims of Nano have a digital fuel gauge.
How is this car environmentally friendly? Nano is BS 3 compliant and is BS 4 ready.
Does nano have an MPFI engine? Yes Nano has a MPFI engine.
What are the gear ratios of Nano? 1st Gear: 3.45; 2nd Gear: 1.95; 3rd Gear:1.26 & 4th Gear: 0.83.
How does this car perform in Ghats? It is extremely comfortable to ddrive the car in the Ghats due to a graedebility of 30%.
Why does this car have a rear engine? Rear engine is used in most internationally acclaimed city cars. Rear engine leads to more passenger space in cars of small dimensions Also it makes lesser noise & vibration in passenger cabin.
How many kms does it run on one liter/litre of petrol? 23.6 kmpl as certified by ARAI.
What is the fuel average of this car? 23.6 kmpls as certified by ARAI.
How advisable is it, to drive the Nano on highway? Nano runs perfectly fine on the highway.
Does the Nano have body coloured bumpers? Yes. Nano LX has body coloured bumpers.
Does the Nano have bucket seats? Yes. The front seats are bucket seats. The rear seat is a bench seat.
Is there any option for rear wiper in the Nano? Nano has one front wiper. It however has no rear wipers.
Where would the spare parts for Nano be available? The spare parts for the Nano will be available at all Tata Motors Authorised Service Centres.
Can an Application be rejected or invalid? Yes. The application can be rejected in any of the following cases:-1. Incomplete Forms : Fields not completed 2.Incorrect Data : The details provided are incorrect 3.Illegible Forms : The details provided are illegible 4. Short Payment / Cheque Bounce. The booking amount will be refunded except for the cases of bounced cheque.
How will the allotments be done? All the valid applications will be considered for allotment. The allotments will be done through a process using a computerized random number generation. This would be done in presence of a panel of observers.
How will succesful applicants be selected? All the valid applications will be considered for allotment. The allotments will be done through a process using a computerized random number generation. This would be done in presence of a panel of observers.
How will you select who gets a Nano from all people who have applied? All the valid applications will be considered for allotment. The allotments will be done through a process using a computerized random number generation. This would be done in presence of a panel of observers.
When will the allotments be done? The allotments would be done within 60 days after the booking week. The results would be announced in the press & online.
How can the applicant know about his allotment status? The applicant will get a letter from TML if he/she is sucessful. You can also check the status of your application on www.tatanano.com or by callin 020-66495678
How will I know if I have been selected The applicant will get a letter from TML if he/she is sucessful. You can also check the status of your application on www.tatanano.com or by callin 020-66495678
How can I know the status of my application The applicant will get a letter from TML if he/she is sucessful. You can also check the status of your application on www.tatanano.com or by callin 020-66495678
What should an applicant do if he does not receive the allotment letter even after 15 days of the date of announcement of allotment? The applicant should first get the docket no. of his dispatch from the site www.tatanano.com or from TML Call centre at 020-66495678. Then, using the docket no. he/she can track the courier. If still there is a problem, he should register his complaint at the call centre.
When will the refund process start? The refund process to non allotted applicants will start 60 days after the booking window closes.
How will I get a refund if I am not selected? Refund will happen mainly through 2 mediums- 1) Electronic mode- The applicant's account will be automatically credited through the electronic mode (ECS/NEFT) in case he has provided the MICR code of his account branch and his branch has the facility available 2) Cheque- In the rest of the cases cheque will be dispatched to the address provided by the applicant
What should I do if I don't get my refund in 7 days post announcement of allocation? You need to call SBI call center no. 1800-112211or 080-26599990 to find the exact status of your refund
How will I know the status of my refund amount? You need to call SBI call center no. 1800-112211or 080-26599990 to find the exact status of your refund
How will the refund take place in case booking is financed? In case of financed applications the booking amount will be refunded to the financier
Will any interest be provided on the refund amount to the non allotted applicants? No.
In case refund gets delayed will the applicant get an interest? Yes. If the refund is delayed beyond 90 days after booking week Tata would pay interest from 90th day.
For any refund related grievances/complaints, what should the applicant do? The applicant can call the SBI call centre and register his complaint. This would be settled through a laid down customer grievance process.
How will an applicant know about the delivery period of his car? The tentative delivery period will be mentioned in the allotment letter sent to the successful applicants. When the vehicle is dispatched, the applicant will receive a call/SMS from Tata Motors informing him about the dispatch.
Can the dealership be approached to know about the delivery period of the car? Yes. The applicant can know real time information from the dealership he has selected. The applicant will also be intimated by the dealer as soon as his vehicle is received at the Dealership.
Do I need to make any balance payment after paying the booking amount? The applicant would be submitting part of the ex-showroom price as the booking amount. The difference between the on road price (ex showroom + insurance + registration) of the city and the booking amount submitted is the balance payment. The information regarding the balance payment amount can be obtained from the dealership / tatanano website
When will applicant have to make the balance payment? Applicant should make the balance payment to the dealership before the intimated delivery period starts. In no case the payment should be received by dealer beyond 10 days of the receipt of the car, failing which the booking will be considered cancelled.
What is the mode of payment for the balance payment? This payment can be through a cheque/DD drawn in favour of the dealership selected in the application form.
Will the allotted applicant get any interest on the booking amount? There is no interest payable. The applicant is being protected for price till his delivery.
What all documents does the applicant need to carry with him when he goes for collecting his car from the dealership? The applicant needs to carry with him the following documents- 1) The allotment letter 2) The applicant's Acknowledgement receipt 3) PAN Card 4) ID Proof as mentioned in the application form
In case of delivery related queries or dispute or complaints, what should an applicant do? The applicant can call Tata Motors call centre no. 020-66495678 and register his grievance.
How can an applicant retain his booking for Tata Nano? An applicant can retain his booking by checking the relevant column in the Nano booking form. TML will retain the booking amount for all such applicants and communication to this effect will be sent to them post allotment.
What would be the period of delivery for the retained booking? TML will run the random number generation process for all the retained bookings separately, based on which letters will be sent to all the retainers informing them about the tentative period of the delivery of the vehicle.
Will there be any interest paid on the retained booking? Yes. All the retained booking will earn interest payment starting from the date of announcement of allotment.
How can I cancel the booking? The process for cancellation of retained booking is same as in case of allottees. You can register the request for cancellation at TML call centre and submit the relevant documents at TML Dealership. Booking will be cancelled upon receipt of the same at TML HQ.
Are there cancellation charges applicable on retained booking cancellation? Booking cancellation will attract the administrative charges of Rs. 2999/-.
How will the refund be processed in case of cancellation? Refund of the booking amount will be made to the account number mentioned in the booking form post deduction of the cancellation charges.
Can an applicant cancel his booking? Only successful applicants can cancel their booking before delivery of the car. The applicant can cancel anytime before the delivery window starts.
Are there any charges for cancellation of booking? The applicant would be charged Rs. 2999/- as cancellation charges and refunded net amount:
What is the process for cancellation? The applicant will register his cancellation request at the call centre. Then he would submit all the documents (acknowledgment slip + allotment letter) in original at the dealership. A cancellation form also needs to be submitted at the dealership.On verification of all by TML the refund would be processed within 15 working days.
How can an applicant edit the information? Applicant is not allowed to edit any information. Any request would be accepted at the sole discretion of Tata Motors.
Will Interest need to be paid to the financier at the time of booking? Yes, in case the booking is financed, 3 months Interest with Processing Charges of the Financier, needs to be paid.
When do I make the balance payment apart from the booking amount already paid? Selected dealer will contact you when the car is ready for dispatch. You have to make balance payment within 10 days of receiving this communication.
What will happen if the balance payment is not paid within 10 days of receiving delivery communication from dealership? Booking is considered cancelled
Will the interest rate on retained amount provided by TML depend on market ups and down? No - Fixed Rate will be provided
Which document will be provided to the customer indicating the interest on the retention amount? Letter of Intent will be given to the retained customer with the Interest rate and period mentioned in the letter
How will the customer pay for the booking form? Cash in case of Physical Form. In case of Online Form- the amount of the form will be paid along with the booking amount using net banking.
Will the price of Nano vary with the change in colour? Yes, the prices differ for Solid and Metallic Colours.
Is it possible to change the variant after delivery of the car? No
Is it possible to convert financed booking to cash prior to delivery and how? Yes its possible. The NOC needs to be obtained from the financier in this case.
Is it possible to provide more than one dealership name in the booking form? No
Is there a minimum age for booking the Nano? Yes you have to be at least 18 years to book the Nano.
Which number do I need to call for queries? TML Call Center Number- 020- 66495678
Which number do I need to call for knowing the Refund Status? SBI Call Center - 1800-112211 & 080 26599990
What is the process of Registration, Insurance of the Car? Same as in case of other TATA cars
Can booking get cancelled before allotment? No
After how many days will allotment letter be sent? 60 to 90 days after the sumbission
Can the Online Form be cancelled? Yes
What is the name of the website for booking nano? www.tatanano.com
Can two people with the same residential address book the Nano? Yes
What is the minimum booking amount? 95000 Rs.
What all documents are required while booking? Photo ID, Pan Card, Form Booking amount cheque/dd
In case of Hire Purchase cancellation what needs to be done? is NOC from the Financier required? NOC is required from the Financier.
Can two color choices be given in the form? No
Is corporate bulk buying allowed for Nano? In one application, only one nano can be booked.
Can cancellation be done online? No
Would it be possible to change the name in which booking is done to another name later? No
What will be the price of the car at the time of delivery for the retained customer? New Price
In case the bank does not have MICR, then what steps will be taken for refund? Please give your account number and name . We will send a cheque to the address mentioned in the form.
What would be the expected delivery time? Will be mentioned in the letter
Can anyone book through credit/debit card? No
If the applicant wants the delivery in another city is it possible? No
Can one person make multiple bookings? No
What steps will TML take in case of incomplete forms? Incomplete forms will be treated invalid and rejected
Can Nano be customised? No
Will the vehicle be given to the celebrities first? No
What will be the time span from booking till results are announced? Around 60 days
Is there any Nominee option available in the booking form? No
Can the applicant name differ from the registration name and invoice name? No
Will the allotment be statewise or dealerwise? No
How can a customer track his/her form? - No tracking mechanism till the allotment.
Is there any preference given to first time buyer over second time buyer? No
Can an NRI book the vehicle? Yes
Will there be any identity verification before delivery of the vehicle? Yes
How will information about the allotment be communicated? Via Letter, Website and SMS
What about wrong data entry done by SBI? SBI will be responsinble
Will the time period for filling online forms and physical be the same? Yes
Where can I buy the application form You may purchase the application form at a Booking Center, please use the form to the right.
Where can I submit the appliation form You may submit the application form at a Booking Center, please use the form to the right.
Can I get delivery of the car at a Westside or Croma store? Yes you can if you have selected that option in the application form
What is refund account? This is the account in which any refund would be credited. Pl provide accurate details for the same
What is the price of Nano base version? Pricing is specific to your location, please use the form to the right.
What is the price of the Nano mid version/Nano CX? Pricing is specific to your location, please use the form to the right.
What is the price of the Nano top end version/Nano LX? Pricing is specific to your location, please use the form to the right.
What is the booking amount for base version Nano? Rs 95000
What is the booking amount for mdi version Nano CX? Rs 120000
What is the booking amount for top end version Nano LX? Rs 140000
What is the last date for booking Nano? 25th April 2009
What is the last date when I can submit the booking amount? 25th April 2009
What are the exclusive discount offers on the application forms? The fourth page of the application forms has discount offers from Tata Indicom, Tata Sky & Castrol which would make your application form virtually free
What is the exclusive discount offer by Tata Sky? You would get Rs 300 off on a new Tata Sky connection and also a saving of Rs 500 on installation
What is exclusive discount offer by Tata Indicom? You would get either Rs 300 off on any device purchase or Rs 100 off every month for three months on any new activation
What is the exclusive discount offer by Castrol? You would get cash discounts on purchase of Power 1 and Magnatec engine oils upto Rs 51
Is there any restriction on number of applications that can be filled? Yes. One person can fill only one Application Form and only one car can be booked using a single Application Form.
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